Please read our terms and conditions of sale prior to purchasing goods from Kate Lewis Design Greeting Cards:

Copyright

All designs and artwork are copyright © Kate Lewis Design. It is an infringement of copyright to copy in full or part any designs shown on the website, brochures & all other promotional materials.

Any unauthorised reproduction of designs or products is strictly prohibited. We take any unauthorised copying or printing of our design work very seriously. Legal action will be taken in all such cases.

Quality/ Variations

Kate Lewis Design glittered greeting cards and personalised printed are hand-finished and therefore may have a slight variation from card to card. This is not deemed as faulty.

Colours shown on this website may vary slightly from the colours of the final printed product. This is because colours displayed on screen and in print are slightly different. However we try to show all stationery products and colours as accurately as possible.

Every effort will be made to keep any variants to an absolute minimum.

Price

Kate Lewis Design prices are subject to change without prior notice. Any price change will not affect any confirmed orders.

All prices displayed on the website, catalogues, quotes and invoices are non-negotiable.

Terms of Payment

Payment will be debited from your account before the despatch of your purchase. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, however if we are not negligent, we cannot be held liable for any loss you may suffer, if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

Returns

Goods may be returned within 21 working days from receipt and you will receive a full refund providing that all goods are carefully repackaged and returned to us in their original packaging and in re-saleable condition. You must notify us by email to obtain an authorisation code for your return.

Email: kate@katelewisdesign.co.uk

Return address: Kate Lewis Design, 293 Park Lane, Macclesfield, Cheshire, SK11 8AE

Any personalised items may not be returned unless an error has been made by us.

Delivery Information

Delivery time (for cards and unframed personalised artwork) is usually within 5 working days from order and within 3 weeks (for gifts and framed personalised artwork) for orders to mainland UK. If a delay is unavoidable, we will let you know and you may either choose to wait or to cancel your order. If you require a specific delivery date, or need to receive an order urgently, please telephone us on 07805 713328. All orders are sent via UK Royal Mail First Class.

In the unlikely event that your product is lost or damaged in transit please contact us via email. In the case of non-delivery please wait 21 days from the date of your order in case it has been delayed. In the case of damaged goods please retain the product and contact us within 7 days of receipt.

Any overseas deliveries will be arranged on an individual basis.

Cancellations

Any order cancellations must be effected within 24 hours of order placement.

Privacy Policy

No personal information is collected or held by Kate Lewis Design for any other purpose than the processing orders or the answering of queries.

 

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